1. Data Controller

MeetMyGuide

Email: contact@meetmyguide.com

MeetMyGuide is declared to the National Commission for the Control of the Protection of Personal Data (CNDP).

2. What Data We Collect

We collect the following data based on your use of our platform:

• Account and Identity Information: Name, email, phone number, address, national ID/passport (for identity verification).
• Booking Information: Travel dates, booked listings, communication with hosts/Guides.
• Usage Data: Device type, IP address, browser, interaction logs, navigation data.
• Cookies and Similar Technologies: Used for analysis, session management, fraud detection, and personalization.

3. Why We Use Your Data

Your data is processed for the following purposes:

• Create and manage your account
• Facilitate bookings
• Communicate with you regarding your bookings or account
• Detect and prevent fraud or illegal activities
• Analyze and improve the platform
• Personalize your experience and marketing content (if you consent)
• Comply with legal obligations

4. Who We Share Your Data With

We only share your data when necessary, including:

• Hosting and Infrastructure Providers: Cloud services and servers
• Analytics and Marketing Providers: Meta, Google, CRM tools
• Legal Authorities: When required by law or regulation
• Other Users: Only necessary data (e.g., hosts/Guides receiving guest information for bookings)

We do not sell your data.

5. Your Rights under Moroccan Law

According to Moroccan Law No. 09-08 and GDPR principles, you have the right to:

• Access your data
• Rectify inaccurate or obsolete information
• Delete your data ("right to be forgotten")
• Restrict or object to processing for legitimate reasons
• Withdraw your consent (if processing is based on consent)
• File a complaint with the CNDP or MeetMyGuide

You can exercise these rights by contacting contact@meetmyguide.com

6. Cookies

MeetMyGuide uses cookies and similar technologies for:

• Authentication and session management
• Personalization of user experience
• Analysis and performance
• Fraud prevention

You can manage cookie settings in your browser. Some cookies are essential and cannot be disabled without affecting functionality.

7. Data Security

We use strong encryption, strict access controls, secure data storage, and real-time threat monitoring to protect your information.

8. Changes to This Policy

MeetMyGuide may update this policy to reflect legal, operational, or technological changes. We will inform users via the platform and/or by email.